Module 1 – Computer Concepts
- Computer Terminology
- Brief History of computers
- Software and Hardware
- MS D.O.S Commands
- Networks and Data Transmission Concepts
Module 2 – CPU Concepts
- Concepts of the CPU
- Processing; Bus
- BIOS
- Primary and Secondary Storage
- Input/Output
Module 3 – PC Hardware
- Motherboard; Memory Processors
- Magnetic drives [Floppy/Data Tapes/Hard disks]
- Optical Drives [CDROM/DVDROM/Blu-ray]
- Video Controllers and Controller cards [RAID/Audio/Network]
Module 4 – PC Hardware
- Mastery of procedures for the installation of hardware
- Choosing a Case
- Choosing Accessories and Peripherals
Module 5 – Troubleshooting
- Identify the steps in defining scope of a computer related problem
- Video problems
- Floppy drives and subsystem
- Hard disk drive and subsystem
- Motherboard
- Keyboard
- Memory
- power supply
- Virus, Malware, detection and Removal
Module 6 – Preventative
- Environmental considerations and power outlet
- Identify and describe the basic system maintenance required for the typical desktop PC
- Inspect, clean up
- Disk Defragment, and back-up data on Windows XP and Windows Vista – based computers
Module 7 – Professionalism
- Identify the level of support needed to resolve a problem
